Report to the Office of the Data Protection Ombudsman
Use this if your billing address has repeatedly changed to an incorrect one without your contribution. Copy the text and send it to the Office of the Data Protection Ombudsman. Attach examples of the incorrect addresses and the company's confirmation of the change, if available.
Subject: Report on the incorrect processing of personal data (billing address) Data subject / reporting party: [name, contact details] Subject: [electricity company(ies)] / Fingrid Datahub Oy I ask you to assess whether the processing of address data described below meets the accuracy requirement of Article 5(1)(d) of the Data Protection Regulation (EU 2016/679). I have noticed that the billing address I expressly provided has changed in the system without my contribution in connection with contract changes, and that the change has recurred several times. As a result, my invoices have been directed to wrong addresses. I ask you to assess the data controller's obligation to ensure that the address data provided by the data subject remains accurate and is not automatically replaced with incorrect data. Attachments: examples of the incorrect addresses and their consequences, the company's possible written confirmation of the address change. Kind regards, [Your name] [Contact details]